GuardianLink Status

System status

System metrics

Uptime and response time by component
ComponentUptime, 24 hoursUptime, 7 daysUptime, 30 daysResponse time, 24 hours
API 26.83% 26.83% 26.83% about 120 ms
Media 32.19% 32.19% 32.19% No data
Device Connectivity 32.19% 32.19% 32.19% No data
Payments 32.19% 32.19% 32.19% No data
Server Web Pages 26.83% 26.83% 26.83% about 130 ms
Media Storage 60.04% 60.04% 60.04% about 270 ms
Private Cloud Storage 85.15% 85.15% 85.15% about 290 ms

Uptime is measured every minute. Degraded minutes count as available, partial outages count as half, major outages count as down, and maintenance is excluded. Response times are hourly averages rounded to 10 ms.

Past incidents

The last 7 days.

Oct 28, 2026

The API is not responding

Major Outage Affects: API

Started . Resolved (2m).

  1. Resolved

    The API is responding normally again.

  2. Investigating

    Automated checks show the API is not responding. We are investigating.

Server web pages are not responding

Major Outage Affects: Server Web Pages

Started . Resolved (2m).

  1. Resolved

    Server web pages are responding normally again.

  2. Investigating

    Automated checks show the web pages are not responding. We are investigating.

The API is not responding

Major Outage Affects: API

Started . Resolved (4m).

  1. Resolved

    The API is responding normally again.

  2. Investigating

    Automated checks show the API is not responding. We are investigating.

Server web pages are not responding

Major Outage Affects: Server Web Pages

Started . Resolved (4m).

  1. Resolved

    Server web pages are responding normally again.

  2. Investigating

    Automated checks show the web pages are not responding. We are investigating.

Unable to reach GuardianLink services

Major Outage Affects: API, Media, Device Connectivity, Payments, Server Web Pages

Started . Resolved (22m).

  1. Resolved

    Connectivity to GuardianLink services has been restored.

  2. Investigating

    We are unable to reach GuardianLink services and are investigating.

The API is not responding

Major Outage Affects: API

Started . Resolved (54m).

  1. Resolved

    The API is responding normally again.

  2. Investigating

    Automated checks show the API is not responding. We are investigating.

Server web pages are not responding

Major Outage Affects: Server Web Pages

Started . Resolved (54m).

  1. Resolved

    Server web pages are responding normally again.

  2. Investigating

    Automated checks show the web pages are not responding. We are investigating.

Unable to reach GuardianLink services

Major Outage Affects: API, Media, Device Connectivity, Payments, Server Web Pages

Started . Resolved (41m).

  1. Resolved

    Connectivity to GuardianLink services has been restored.

  2. Investigating

    We are unable to reach GuardianLink services and are investigating.

The API is not responding

Major Outage Affects: API

Started . Resolved (2m).

  1. Resolved

    The API is responding normally again.

  2. Investigating

    Automated checks show the API is not responding. We are investigating.

Server web pages are not responding

Major Outage Affects: Server Web Pages

Started . Resolved (2m).

  1. Resolved

    Server web pages are responding normally again.

  2. Investigating

    Automated checks show the web pages are not responding. We are investigating.

Unable to reach GuardianLink services

Major Outage Affects: API, Media, Device Connectivity, Payments, Server Web Pages

Started . Resolved (12h 9m).

  1. Resolved

    Connectivity to GuardianLink services has been restored.

  2. Investigating

    We are unable to reach GuardianLink services and are investigating.

Incident history, October 2026

Oct 28, 2026 The API is not responding Major Outage 2m

Affects: API. Started .

  1. Resolved

    The API is responding normally again.

  2. Investigating

    Automated checks show the API is not responding. We are investigating.

Oct 28, 2026 Server web pages are not responding Major Outage 2m

Affects: Server Web Pages. Started .

  1. Resolved

    Server web pages are responding normally again.

  2. Investigating

    Automated checks show the web pages are not responding. We are investigating.

Oct 28, 2026 The API is not responding Major Outage 4m

Affects: API. Started .

  1. Resolved

    The API is responding normally again.

  2. Investigating

    Automated checks show the API is not responding. We are investigating.

Oct 28, 2026 Server web pages are not responding Major Outage 4m

Affects: Server Web Pages. Started .

  1. Resolved

    Server web pages are responding normally again.

  2. Investigating

    Automated checks show the web pages are not responding. We are investigating.

Oct 28, 2026 Unable to reach GuardianLink services Major Outage 22m

Affects: API, Media, Device Connectivity, Payments, Server Web Pages. Started .

  1. Resolved

    Connectivity to GuardianLink services has been restored.

  2. Investigating

    We are unable to reach GuardianLink services and are investigating.

Oct 28, 2026 The API is not responding Major Outage 54m

Affects: API. Started .

  1. Resolved

    The API is responding normally again.

  2. Investigating

    Automated checks show the API is not responding. We are investigating.

Oct 28, 2026 Server web pages are not responding Major Outage 54m

Affects: Server Web Pages. Started .

  1. Resolved

    Server web pages are responding normally again.

  2. Investigating

    Automated checks show the web pages are not responding. We are investigating.

Oct 28, 2026 Unable to reach GuardianLink services Major Outage 41m

Affects: API, Media, Device Connectivity, Payments, Server Web Pages. Started .

  1. Resolved

    Connectivity to GuardianLink services has been restored.

  2. Investigating

    We are unable to reach GuardianLink services and are investigating.

Oct 28, 2026 The API is not responding Major Outage 2m

Affects: API. Started .

  1. Resolved

    The API is responding normally again.

  2. Investigating

    Automated checks show the API is not responding. We are investigating.

Oct 28, 2026 Server web pages are not responding Major Outage 2m

Affects: Server Web Pages. Started .

  1. Resolved

    Server web pages are responding normally again.

  2. Investigating

    Automated checks show the web pages are not responding. We are investigating.

Oct 28, 2026 Unable to reach GuardianLink services Major Outage 12h 9m

Affects: API, Media, Device Connectivity, Payments, Server Web Pages. Started .

  1. Resolved

    Connectivity to GuardianLink services has been restored.

  2. Investigating

    We are unable to reach GuardianLink services and are investigating.

Only the current calendar month is kept. Months are UTC: on the 1st of every month, incidents from earlier months are permanently deleted and a fresh month starts.